HVAC/R Specialists Serving Reading & Berks County

THE ACS FAMILY

At Advanced Comfort Specialists, we’re more than a company. Between our customers and employees, we are a family. Throughout years of excellent work from our technicians and staying dedicated to our mission, the ACS family has never been bigger! While we could not tell everyone’s story, we’ve compiled a pretty solid collection of positive 5-star reviews provided by our amazing ACS family members.

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  • BEST Service Guys EVER (Furnace went out!!)
    Neil and I woke up in the middle of the night (around 2:00 a.m. this morning) to find that our furnace/heat was not working, and the house was cold (60-63 degrees). We were not sure who to turn to, at that hour so I went to GOOGLE, since this hardly ever happens to us (thank God for that). Anyway, we contacted Advanced Comfort Specialists, Inc. in the Reading/Fleetwood/Blandon area, and it was one of the BEST decisions we ever made. When we called it was around 2:30/3:00 a.m. and Paul (owner) answered the phone; and he was kind/curteous/patient/professional for a 3:00 a.m. wake-up call - I am not sure I would have been as pleasant at that time. Paul not only asked specific questions, that Neil could answer, he had Neil check the ignitor on the furnace in order to avoid wasting our time and money (having someone come out to determine the cause and then run for the part). Once the part needed was determined (less than 5 minutes), Paul contacted one of his service technicians to have them go and pick-up the part prior to coming to our place. We also spoke with Gina, who took care of the paperwork and scheduling for their records - again very pleasant and professional. And lastly Tim our service tech came over and was also kind, professional and completed the job in less than 15 minutes!!! We now have our heat back and could not be happier. These guys really are the BEST!! Darla

    - Neil and Darla Eisenhard

  • Nice work
    On one of the coldest days when we figured getting someone would be hard an after over an hour dealing with another company your service was pleasant and prompt considering the circumstances.

    - Joe

    Sinking Spring, PA
  • Highly recommended
    The friendly folks at Advanced Comfort have made house calls at times of need and provided a straight and honest assessment of our situation. The upgrades they provided to our heating system -- tankless hot water heater -- were specified and delivered as expected. I finally get hot showers :) My wife recommended Advanced Comfort for my parents, and again they delivered the quality work and timeliness we have come to expect from them.

    - John S

    Reading, PA
  • Excellent Service
    I had an emergency after hours with my heating system. One of the owners Paul called me back almost immediately and spent over an hour with me on the phone guiding me through how to get the system in line again. By the time we were done everything was functioning safely again and we could wait until the next day to have their service person come out instead of paying the emergency service fees. Really exceptional service. They do business the right way. They are a large company, but the owners are directly involved in the business and it shows.

    - Vincent DeAngelo III

    Sinking Spring, PA
  • They go above and beyond to keep you comfortable and happy.
    Advance Comfort is the absolute best !!!!! We had them replace our heating & cooling system. They gave us so many options. Something in every price range. Even the top of the line was quite affordable. They made sure we were comfortable while our unit was down , even in the 90 degree temps. They really went above and beyond. It was very much appreciated!!! I'll never go anywhere else.

    - Lori

    Mohrsville, PA
  • Great service
    Great customer service. Would highly recommend for your HVAC needs

    - Kerry B

    Reading, PA
  • Great and very fast service!
    Within 10 minutes of calling, Paul was here fixing my air conditioner. I was so happy because it was 92 degrees out!

    - Holly W.

    Blandon, PA
  • Great Service
    Pete was amazing. I had multiple issues with my furnace and Pete stayed until the issue was resolved and the furnace was up and running again. His boss Paul and Dave supported him throughout the process. Great teamwork and persistence to figure out my issue!

    - Paula S

    Reading, PA
  • Friendly staff!
    We had our oil burner cleaned. The tech was on time, friendly, and did a great job!

    - Laurie N.

  • Lifetime Customer!
    Our oil burner was serviced for the season. The system was cleaned and set up to run at maximum efficiency. Paul was great. He answered all my questions and clearly presented all of my options going forward. He also provided prompt, courteous service. They've gained a lifetime customer.

    - Steve R.

  • Highly Recommend!
    Great experience! Paul came shortly after phoning in with problem. Received excellent recommendations and advice for new Heat Pump system. Installers Mark and Kyle did an excellent job and a pleasure to meet. Overall, would recommend to everyone! Thank you guys for all 4-leaf clovers too! Again, great experience!

    - Cookie S.

  • Very Knowledgeable!
    I noticed my air conditioning was not cooling my house! The technician (Tyler) checked my air unit, filled it with coolant and got it working properly. Tyler was certified, professional, and knowledgeable. He was able to diagnose my problem and provide me a solution within a half an hour of my request. I was thrilled when my house became cooler within the hour.

    - Cindy B.

  • Happy Customer!

    New HVAC system installed, zoned system. Paul and his crew did an excellent install. There were some problems with the computer system/circuit board but Paul responded immediately to fix the problem great customer service. Dessie pre-filed the rebate forms for me!

    - Tim R.

  • Customer for life!
    We called to report the heater wasn't working. A technician called in about 10 min & discussed the problem. He thought it might be the thermostat batteries. While he stayed on the telephone we installed new batteries and the heater restarted (No charge!!)  We are long-time customers from the heater & AC installation (7 years ago). We have always received a prompt courteous response and fair prices.

    - Rudy D.

  • Reliable & Efficient!
    On short notice, the team was able to install a new central air conditioning system in my home after my old one died.  I called Monday morning, Paul came out Monday afternoon to take a look and I had a new system installed by the end of Friday.  Great customer service, great workmanship, easy to work with and excellent pricing.  I highly recommend Advanced Comfort Specialist for all HVAC needs.  Thank you!

    - Mike T.

  • Thank You!
    Installed a new oil fired hot water heater and cleaned furnace. Paul arrived on time, explained everything he did and everyone was very courteous and nice.

    - Sally K.

  • Highly Recommend!
    They came in to assess the situation and to determine the best option for us. Once the plan was finalized, they completed the job in an efficient manner. Quality, good price, and efficiency combined!

    - Past Customer